Effective Date: 09/09/2024
1. Introduction
Welcome to PocketExpert, provided by YOUVIEW COMPANY LTD (“we”, “us”, or “our”). We are committed to protecting the privacy and security of our users (“you”). This Privacy Policy explains how we collect, use, and share information in connection with your use of the PocketExpert mobile application (the “App”).
2. Information Collection and Use
a. Types of Data Collected
i. No Account Information: You can use the App without creating an account, and no personal identification information is required to access our services.
ii. Conversational Data: We temporarily store text data from your interactions with AI Experts to process your queries and provide responses. This data is deleted upon your request or after the session ends.
iii. Technical Data: We collect anonymous technical data about your device and interaction with the App for troubleshooting, analytics, and to improve our services.
b. Use of Data
The data we collect is used solely for the purpose of providing the App’s services, improving user experience, and ensuring the functionality of the App.
3. Data Retention
Your conversational data is not permanently stored and can be deleted at your discretion. Technical data collected is anonymized and kept only as long as necessary to fulfill the purposes outlined in this Privacy Policy.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.
5. Links to Other Sites
Our App may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
6. Children’s Privacy
Our App does not address anyone under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “effective date” at the top of this Privacy Policy.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us via email at [contact@youviewcompanyltd.com].